bayogstudio.com (“we,” “our,” or “us”) respects your privacy and is committed to protecting your data. This privacy policy explains how we collect, use, and share your information when you visit our website, use our services, access our Learning Management System (LMS), or interact with our advertisements on platforms like Facebook, Instagram, and Google.

1. Information We Collect

We collect the following types of information:

  • Personal & Account Information: Name, email address, phone number, and account credentials (username and password) created when you register for our services or enroll in our LMS courses.
  • LMS & Academic Data: Course enrollment details, learning progress, quiz/assessment results, assignment submissions, certificates earned, and student forum participation.
  • Payment Information: Payment details for services or courses purchased (processed securely through third-party payment providers).
  • Usage Data: Your interactions with our website and LMS platform, including IP address, browser type, device type, pages visited, lessons viewed, and time spent on the site.
  • Cookies and Tracking Technologies: Data collected through cookies, pixels, and similar technologies to improve user experience, manage active student sessions, and track ad performance.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our yoga services and LMS platform.
  • Manage your student account, track your course progress, and issue certifications.
  • Respond to your inquiries, deliver course notifications, and communicate updates.
  • Process payments and manage transaction histories.
  • Customize your learning and browsing experience on our website.
  • Deliver targeted advertisements on Facebook, Instagram, Google, and other platforms.
  • Measure and analyze the effectiveness of our ads and educational content.

3. How We Share Your Information

We may share your information with:

  • Advertising Platforms: Facebook, Instagram, and Google to deliver personalized ads and track performance.
  • Service Providers: Third-party vendors who assist in website functionality, LMS hosting/maintenance, email delivery, payment processing, and analytics.
  • Legal Compliance: Authorities if required by law to disclose information.

4. Cookies and Tracking

We use cookies, pixels, and similar tracking technologies to enhance your experience, maintain your logged-in session on the LMS, and monitor ad performance. By using our website, you consent to the use of these technologies.

You can manage cookie preferences through your browser settings or opt-out of targeted advertising via:

  • Facebook Ad Preferences
  • Google Ads Settings

5. Your Rights

You have the right to:

  • Access, update, or delete your personal data and LMS student account details.
  • Opt-out of marketing communications (this will not exclude you from receiving essential course or transactional emails).
  • Withdraw consent for data processing where applicable.
  • File a complaint with your local data protection authority if your rights have been violated.

6. Data Security

We are committed to protecting your personal data and employ a variety of security measures to ensure its safety.

  • Encryption: We use SSL (Secure Socket Layer) technology to encrypt data transmitted between your device, our website, and our LMS.
  • Access Controls: Personal and student data is accessible only to authorized personnel and third-party service providers with legitimate business purposes.
  • Regular Monitoring: Our systems are regularly monitored for vulnerabilities and potential breaches, and we implement patches and updates to address emerging threats.
  • Secure Payment Processing: Payment transactions are handled through PCI DSS-compliant third-party providers, ensuring your financial information is not stored on our servers.
  • Data Minimization: We collect and store only the data necessary for our yoga and educational services, minimizing exposure to risks.
  • Backup and Recovery: Regular backups are conducted to ensure data integrity and course progress availability in case of technical failures or cyberattacks.

Important Note: While we take industry-standard precautions to safeguard your data, no system can guarantee 100% security. Users are responsible for keeping their LMS account credentials secure and notifying us immediately if they suspect unauthorized access to their account.

If you have any concerns about the security of your data, please contact us at yoga@bayogstudio.com

7. Children’s Privacy

Our yoga services and educational courses are available to individuals of all ages, including children under 13, under specific conditions:

  • We collect personal information from children under 13 only with verifiable parental or guardian consent, as required by applicable laws such as COPPA (Children’s Online Privacy Protection Act).
  • Any data collected for children, such as name, age, course progress, and health-related information, is solely for providing yoga-related services, tracking learning, and ensuring safety during sessions.
  • Parents or guardians have the right to review, update, or request the deletion of their child’s personal or LMS information at any time.

If you believe we have collected personal information from a child under 13 without proper consent, please get in touch with us immediately at yoga@bayogstudio.com so we can take the appropriate actions.

8. Updates to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with the “Effective Date” updated.

9. Contact Us

For questions about this privacy policy or your data, please get in touch with us:

Address: Artica A Lodha Aqua, Opp. Thakur Mall, Mira Road East, Thane, Maharashtra – 401107

Email: yoga@bayogstudio.com